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For Plan Rules, please visit the Admin Manual: Link

The MDC data collection will be available to you to work on from the Data Collection tile of the HOOPP Insight dashboard. There are three ways to provide member information within the MDC data collection:

  • Manual Entry – manually input the member data one member at a time
  • File Builder – download the MDC file template and input information directly into the template
  • File Upload – upload a file containing all of your member’s data

Prior to preparing your import file or manually entering your members records, we recommend you ensure you have completed; all of your enrollments and any other outstanding events including terminations, retirements, leave start or end dates, status changes as well as secure mail items. Completing this ahead of time will decrease the number of  errors/warnings you will need to address in your MDC. 

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If you had employees who were eligible for continued HOOPP benefits during the declared provincial emergency, please ensure you submit your MDC information for these members no later than the end of January. This will help avoid any delays in your T4 reporting processes.  

The PAs provided to you through the MDC process will not be accurate for these members as they will not automatically include the service that was granted as part of this benefit.  Once you have submitted your MDC, HOOPP will need to recalculate the PA values for these members. After the PAs have been recalculated, you will be able to retrieve them from the Member Information Report on HOOPP Insight. Your Employer Services Specialist will reach out to you when the revised PAs are available.


Below are links to the MDC videos which will walk you through, in order, how to complete your Member Data Collection.