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For Plan Rules, please visit the Admin Manual: Link

This is a step-by-step instruction on how to process multiple Enrolments using our File Builder template.  Follow the steps below and refer to the corresponding screenshots provided in each section.




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After logging into HOOPP Insight you will land on the Dashboard home page. From the Data Collections tile, click New Data Collection.


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Select Enrolments from the Data Type drop-down menu.

Click Save and Continue.

Note: Joint Administrators will need to input the appropriate Employer code during this step.

Tip: You can overwrite the Data Collection Name so it's easier to search for later.


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Click Upload File to initiate the file upload process.

Note: You can return to this screen at any time to upload additional files or manually enter additional members.


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Then click Download a template file and select.

Open from the pop-up window to open the file template.


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Now enter the member data you wish to submit to HOOPP.

Tip: The correct formatting can be found in the Member Data File Specifications.

Once you have entered all member data, save the file to your computer.

Note: Once the file is saved in .csv format, opening the file in Excel will delete the formatting changes and cause errors.


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Next click on Select files from your computer and select the
saved file.


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The uploaded file now appears in the Uploaded File(s) section. Click Import Files to load and view the data.


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The imported member records will be displayed on the screen. Any records containing input errors will be identified with a red dot.

The File Summary indicates how many errors need to be corrected.


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To view information about an error, single click the member's record and details will display on the right.

Click Edit to correct the error.


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Correct the error and click Save to continue


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Now click Validate to initiate data validations.


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Once the validations are complete, you will be presented with any members who have data warnings or data errors that need to be corrected.


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There are several options for addressing errors:

  • Correct the Data – update the data originally provided
  • Approve Warning – select an override for the reported data
  • Postpone Member – set aside to work on at a later time
  • Reject Member – delete the member from the data collection


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Once all errors and warnings have been actioned, click Review to proceed.


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Review your submission for accuracy.

Then click Submit to send the information to HOOPP.


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Click Confirm to complete the submission.


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Your new submission now appears on the Data Collections page.

Click on the submission to see a summary on the right.

Then click on the HOOPP Insight logo to return to the Dashboard homepage.



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View file
nameInsight - Enrolment File Download.MP4
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"Rather watch? Click play to view the Enrolment File Download Video"