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For Plan Rules, please visit the Admin Manual: Link




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After logging into HOOPP Insight you will land on the Dashboard home page.

To find a member, go to the Find A Member tile and enter the Last Name (or part of a last name - e.g. "Smi" to see all names containing "smi" in the name) or SIN.

Then select the Search icon.


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The search results will be shown on the Members screen.

Select the Member from the list provided and summary information will be displayed on the right.

Select View/Edit Member Profile to view more details or make changes.


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The Overview page provides a snapshot of the member’s profile  - i.e. basic member information, employment summary and Disability status (if applicable).



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nameInsight - View Member Information TVH v2.mp4
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"Rather watch?  Click here to vie the Member Information Video"