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For Plan Rules, please visit the Admin Manual: Link

Step-by-step instructions on how to process Retirements using our Manual Entry approach. Follow the steps below and refer to the corresponding screenshots provided in each section to process this request.




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Once on the HOOPP Insight Dashboard:

From the Member Events tile, select Initiate New Event.


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On the Events page, select Initiate New Event.

Then select Retirement Notice from the drop down menu.


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Enter the Member’s Last Name or SIN and then select the Search icon.

Locate the Member and single click from the list provided. Select Initiate Retirement Notice.


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Enter Employment End Date and click Save Draft (if the date isn't final) or Save and Submit if the member has confirmed that the date is firm.