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What is the MDC process?

As a participating HOOPP employer, you may have come across the term MDC – but what exactly is MDC and why is it one of the most important cyclical events for you as an employer? In short, the Member Data Collection (MDC) process is an annual process that is used to gather and update member information including:

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All this information is submitted through HOOPP Insight. This year’s MDC will take place between December 1116, 20232024, to February 2928, 20242025, giving you plenty of time to complete the process. But don’t wait until the last minute to complete your submission – go see the many resources to help you along the way!

In addition to our Employer Learning Centre resources, annual MDC refresher webinars are hosted by Regional Managers each year to equip you with the knowledge and resources that will make this process as straight forward as possible. If you were unable to attend one of the sessions, you can visit here to watch a recording of the webinar.

 

Why is the MDC process important?

Apart from knowing that the MDC process is a mandatory process that’s done annually, you should also be aware of why it’s an important part of your responsibilities as a participating HOOPP employer and how it supports member administration.  

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Throughout your MDC process, know that you will be supported by our Employer Services Specialists. In addition to contacting our Specialists, you can visit our Job Aid section for an MDC checklist and videos on how to kickstart this process.

Employer Obligations

Now that we’ve learned about the importance of the event itself – let’s talk about your obligation as an employer.  While the process itself takes time to complete, your obligation is simple: we require you to provide HOOPP with complete, accurate and timely information and according to the MDC deadline we communicate for each year’s cycle. Remember – accurate and timely submission is vital as it has direct impacts on both member and employer processes.

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