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For Plan Rules, please visit the Admin Manual: Link
Step-by-step instructions on how to process Retirements using our File Builder approach. Follow the steps below and refer to the corresponding screenshots provided in each section to process this request.
| After logging into HOOPP Insight you will land on the Dashboard home page. From the Data Collections tile, select New Data Collection. | ||
| Select Events Final Data from the Data Type drop-down menu. Note: Joint Administrators will need to input the appropriate Employer code during this step. Select Save and Continue. | ||
| Select Upload File to begin the file builder process. Note: You can return to this screen at any time to upload additional files or manually enter additional members. | ||
| Select Events Final Data from the Input Type drop-down menu. Then click Download a template file and select Open from the pop-up window to open the file template. | ||
| Enter the member data you wish to submit to HOOPP. Once you have entered all member data, save the file in .csv format to your computer. Note: Once the file is saved in .csv format, opening the file in Excel will delete the formatting changes and cause errors. | ||
| Then click on Select files from your computer and select the saved file from your computer. | ||
| The uploaded file now appears in the Uploaded File(s) section. Select Import Files to load and view the data. | ||
| Once the data has been imported, your member records will be displayed on the screen. Any records containing input errors will be flagged with a red dot. The File Summary indicates how many errors need to be corrected. | ||
| To view information about an error, single click on the member record, and details will be displayed on the right. Click Edit to correct the error. | ||
| Correct the error and click Save to continue. | ||
| Now click Validate to initiate data validations. | ||
| Once the validations are complete, you will be presented with any members who have data warnings or data errors that need to be corrected. | ||
| There are several options for addressing errors:
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| Single click on a member to see validations details on the right. To correct the original data provided, click View Member Data. | ||
| Update or correct the Member’s information and click Save to continue. | ||
| If there are any Warnings (indicated by a yellow dot), you will need to correct the data to address the issue, or approve the warning and provide a reason why the data is correct. To approve a Warning, select Approve Warning. | ||
| For each warning message, you will need to select the
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| Once all errors and warnings have been actioned, click Review to proceed. | ||
| Review your submission for accuracy. Then select Submit to send the information to HOOPP. | ||
| Click Confirm to complete the submission. | ||
| Your new submission now appears on the Data Collections listing page. Single click on the submission to see a summary on the right. Then click on the HOOPP Insight logo to return to the |
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