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For Plan Rules, please visit the Admin Manual: Link

Step-by-step instructions on how to manually enter a Death Before Retirement. Follow the steps below and refer to the corresponding screenshots provided in each section to process this request.


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From the Member Events tile, select Initiate New Event.
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From the Events page, select Initiate New Event. Then select Death Before Retirement from the drop down menu.
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Enter the Member's Last Name or SIN and then select the Search icon.

Locate and select the Member from the list provided. Select Initiate Death Before Retirement.


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Enter the appropriate information such as:

Death Contact Information - date of death and next of kin contact information.

Payroll Information (Current Year) – provide core MDC information such as contributory weeks, member contributions, Pension Adjustment (PA).

Payroll Information (Previous Year) – provide core MDC information such as contributory weeks, member contributions, PA.

Important! Only provide Previous Year information if you have not already submitted this data to HOOPP through the MDC process.

Contributory Leaves – provide information for any leaves of absence for which the Member has made contributions.  For more information on Contributory Leaves click here.

Important! Only provide Contributory Leaves information for Part Time members.

Leaves of Absence – report any new leaves or changes to previously reported leaves such as a leave ending.

Retro Contributions – provide contribution information for any retroactive payments that have not been reported on the Payment Declaration.


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Any formatting errors will be displayed on the screen.

Address any errors and then click Save Draft to initiate data validations.


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Any errors or warnings are displayed for action.

Correct the information to clear the errors or Approve Warnings as appropriate.

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To action warning messages, select Approve Warning.
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Select a warning reason from the drop-down menu and then click Save.
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Once all the information is complete, select Save and Submit.


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View the submitted event from the Events listing. When the event is selected, summary information is displayed on the right.

Events can be in one of the following statuses:

Started – Event has been created but not submitted to HOOPP.

Submitted – Event has been submitted to HOOPP.

Completed – Event submission has been confirmed by HOOPP.




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nameInsight - Death Before Retirement HBv2.mp4
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"Rather watch? Click here to view the Death Before Retirement Video"