Find & View Member Information

For Plan Rules, please visit the Admin Manual: Link

After logging into HOOPP Insight you will land on the Dashboard home page.

To find a member, go to the Find A Member tile and enter the Last Name (or part of a last name - e.g. "Smi" to see all names containing "smi" in the name) or SIN.

Then select the Search icon.

The search results will be shown on the Members screen.

Select the Member from the list provided and summary information will be displayed on the right.

Select View/Edit Member Profile to view more details or make changes.

The Overview page provides a snapshot of the member’s profile - i.e. basic member information, employment summary and Disability status (if applicable).

"Rather watch? Click here to vie the Member Information Video"