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For Plan Rules, please visit the Admin Manual: Link

Processing a member's retirement consists of 2 steps:  Submit a Retirement Notice to initiate the member's Retirement package (approximately 3 months prior to the retirement date); then submit Retirement Final Data (after the member's final pay has been processed).

When submitting retirements for members on HOOPP Insight, there are 3 different ways you can do this:

  1. Manual Entry - enter each enrolment individually by keying it manually on HOOPP Insight (ideal if you have 1 or 2 enrolments to enter).
  2. File Builder (Excel Template) - download HOOPP's Enrolment File template, key or copy enrolment information onto the template and upload it to HOOPP Insight (ideal if you have a few enrolments to enter).
  3. File Upload - build a file directly from your payroll/HRIS system that is in the file format specifications.  (usually for a large number of enrolments).  

The three subcategories will walk you through each process step-by-step.


CPP & OAS

Government pensions typically begin when the member is age 65. The member must apply for all government benefits and, if taken early, they may be subject to a reduction. An early initiation of Canadian Pension Plan benefits will not impact a member's HOOPP benefit entitlement. 

Canada Pension Plan (CPP) and Old Age Security (OAS) telephone number: 1 800 277 9914

Canada Pension Plan & Old Age Security






"Rather watch? Click play to view How to Initiate Final Data Video "


"Rather watch? Click play to view How to Download Retirement Final Data Video "

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