For Plan Rules, please visit the Admin Manual: Link
Step-by-step instructions on how to process Terminations using our File Builder approach. Follow the steps below and refer to the corresponding screenshots or how to videos provided in each section to process this request.
| After logging into HOOPP Insight you will land on the Dashboard home page. From the Data Collections tile, select New Data Collection. | ||
| Select Events Final Data from the Data Type drop-down menu. Note: Joint Administrators will need to input the appropriate Employer code during this step. Click Save and Continue. | ||
| Select Upload File to begin the file builder process. Note: You can return to this screen at any time to upload additional files or manually enter additional members. | ||
| Select Events Final Data from the Input Type drop-down menu. Then click Download a template file and click Open from the pop-up window to open the file template. | ||
| Now enter the member data you wish to submit to HOOPP. Once you have entered all member data, save the file in .csv format to your computer. Note: Once the file is saved in .csv format, opening the file in Excel will delete the formatting changes and cause errors. | ||
| Then click on Select files from your computer and select the saved file from your computer. | ||
| The uploaded file now appears in the Uploaded File(s) section. Select Import Files to load and view the data. | ||
| Once the data has been imported, your member records will be displayed on the screen. Any records containing input errors will be flagged with a red dot. The File Summary indicates how many errors need to be corrected. | ||
| To view information about an error, single click on the member's record, and details will be displayed on the right. Click Edit to correct the error. | ||
| Correct the error and select Save to continue. | ||
| Now select Validate to initiate data validations. | ||
| Once the validations are complete, you will be presented with any members who have data warnings or data errors that need to be corrected. | ||
| There are several options for addressing errors:
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| Single click on a member to see validations details on the right. To correct the original data provided, click View Member Data. | ||
| Update or correct the Member’s information and select Save to continue. | ||
| If there are any Warnings (indicated by a yellow dot), you will need to correct the data to address the issue, or approve the warning and provide a reason why the data is correct. To approve a Warning, click Approve Warning. | ||
| For each warning message, you will need to select the appropriate reason from the list provided. Once complete, click Save to return to the previous screen. | ||
| Once all errors and warnings have been actioned, click Review to proceed. | ||
| Review your submission for accuracy. Then click Submit to send the information to HOOPP. | ||
| Click Confirm to complete the submission. | ||
| Your new submission now appears on the Data Collections listing page. Single click on the submission to see a summary on the right. Then click on the HOOPP Insight logo to return to the Dashboard homepage. |
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"Rather watch? Click play to view the Termination File Download Video " |