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For Plan Rules, please visit the Admin Manual: Link


The Member Updates section contains the following training information will be found in the Member Updates section(the blue text provides a hyperlink to that specific section):

Leaves of Absence

Functionality for Leaves is currently under construction.  Currently leaves are processed through a data collection event but will be moving to a Member Event process.  Status ChangesIf employment or contributory status changes


Editing Member Information
From the dashboard home page, go to the find a member tile and enter the last name or SIN of the member you'd like to find/edit.  You can select the member and view/edit their profile.

First Name, Last Name and/or Gender can be updated right in the Member's profile.   Step by step processing instructions are located in the Editing Member Information section.


Status Changes/DOB and SIN

Status changes, including Employment (from full-time to part-time), Contributory Status or when a member elects to waive their contributions,

you will need

are submitted to

notify

HOOPP through a data

collections tile

collection (Member Basic Data).  Step by step processing instructions are in the Status Changes section.


SIN/DOB Changes

Changes to a member's SIN or DOB are submitted to HOOPP through a Data Collection (Member Basic Data).  


Leaves of Absence Manual Entry

Leave of Absence are now processed through the Member Events section.