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For Plan Rules, please visit the Admin Manual: Link
The Member Updates section contains the following information (the blue text provides a hyperlink to that specific section):
Editing Member Information | First Name, Last Name and/or Gender can be updated right in the Member's profile. Step by step processing instructions are located in the Editing Member Information section. |
Status changes, including Employment (from full-time to part-time), Contributory Status or when a member elects to waive their contributions, are submitted to HOOPP through a data collection (Member Basic Data). Step by step processing instructions are in the Status Changes section. | |
SIN/DOB Changes | Changes to a member's SIN or DOB are submitted to HOOPP through a Data Collection (Member Basic Data). |
Leaves of Absence Manual Entry | Leave of Absence are now processed through the Member Events section. |