For Plan Rules, please visit the Admin Manual: Link
This aid includes step-by-step instructions on how to access the SOA - Statement of Account:
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| In the HOOPP Insight Document Viewer select SOA - Statement of Account from the list. |
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| Use the Search button to retrieve your Statement of Account. |
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| Select the  Action beside the Statement of Account in the list. This will allow you to open or download the SOA to your computer. |
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| Open the file to see your SOA. The SOA will list the invoices and returns for the reconciliation period, along with the remaining balance of each invoice or return. |