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For Plan Rules, please visit the Admin Manual: Link
From time to time you may find you have forgotten your password. You can reset your password via an emailed link.
Following are step-by-step instructions for what to do if you forget your password.
| If you forget your password, go to insight.hoopp.com and select the I forgot my password link. | ||
| Enter User ID and correctly enter the Captcha text. Select Next. | ||
| You will receive a message instructing you that an email has been sent to you to reset your password. | ||
| Go to your email and open the message from NOREPLY@hoopp.com. Use the Click Here To Reset Your Password link. | ||
| Choose a new password that meets all of the password criteria. Once you have confirmed your new password, select Save. | ||
| Once your password has been changed, use the Back to sign in button to try signing in with your new password. |
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"Rather Watch? Click here to view the Password reset questionnaire by e-mail Video" |
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"Rather Watch? Click here to view the Need Help Video" |