Password Administration

From time to time you may find you have forgotten your password. You can reset your password via an emailed link.

Following are step-by-step instructions for what to do if you forget your password.

	If you forget your password, go to insight.hoopp.com and select the I forgot my password link.
	Enter User ID and correctly enter the Captcha text. Select Next.
	You will receive a message instructing you that an email has been sent to you to reset your password.
	Go to your email and open the message from NOREPLY@hoopp.com. Use the Click Here To Reset Your Password link.
	Choose a new password that meets all of the password criteria. Once you have confirmed your new password, select Save.
	Once your password has been changed, use the Back to sign in button to try signing in with your new password.

"Rather Watch? Click here to view the Password reset by e-mail Video"

"Rather Watch? Click here to view the Need Help Video"