3.1 Getting Started
Defining an Employee
HOOPP defines an employee as a person who is employed in Ontario on a regular, full-time or part-time basis by a participating HOOPP employer (or filling a permanent and continuing position on a contract basis).
You are responsible for identifying any employee who is eligible to enrol in HOOPP. You must also determine whether an employee is a full-time or part-time employee for the purpose of participating in HOOPP, and the full-time equivalent (FTE) hours for their position. It is important that you advise new full-time employees that participation in the Plan is a compulsory condition of employment and that they will be enrolled in HOOPP immediately.
For clarity:
Any person who is compensated on a fee for service basis or other service arrangement, which typically involves an invoice for services rendered rather than payment of wages, who is not considered to be an employee of your organization is also not an employee for the purposes of the Plan. These individuals may be independent contractors, not employees. As a result, that person cannot participate in HOOPP because they are not employed by your organization.
By contrast, a person hired under a contract of employment, whether on a permanent or fixed-term basis, is eligible to join HOOPP because they are an employee of your organization.
For information about employees who are incorporated physicians, see section 4.4 Calculating Member Contributions – Incorporated Physicians.
Distributing The HOOPP Handbook
At the time of hire, or when a new employer joins HOOPP, you are required to provide each of your employees with a copy of the member information booklet The HOOPP Handbook. This booklet must be given to all new employees who are eligible to become a HOOPP member within 30 days of hire, even those part-time (and other non full-time) employees who choose not to join the Plan. Providing the handbook to all new employees who have the option of joining HOOPP is an important part of your responsibilities as a participating employer and is required by law. The handbook provides key information about HOOPP, including a member’s rights and obligations, and enables part-time and other non-full-time employees to make an informed decision about whether to join the Plan. In addition to the booklet, HOOPP also provides other communications and resources that further explain and promote the value of being a HOOPP member.
The HOOPP Handbook can be incorporated into the onboarding communication for new hires. Employers have the ability to send a PDF copy of the booklet via email to all employees who are eligible to join HOOPP. Employees must also have the ability to receive a hard copy, if that is their preference. Distributing the handbook solely through a website, such as an intranet or a link to hoopp.com, does not comply with the legal standard. Please refer to the Employer Learning Centre for guidance on procedure, including sample email content.
Exception to Mandatory Membership
At the time of enrolment, an employee who objects to Plan participation on religious grounds may elect not to join HOOPP. We recommend that you obtain this direction in writing from the employee. The employee must be provided with a copy of The HOOPP Handbook so they are informed of their rights and obligations under the Plan. Employees with questions regarding how HOOPP is invested or operated should be encouraged to contact Member Services.
Enrolment Process
You can enrol members instantly by submitting an Enrolment event in HOOPP Insight.
The enrolment process has the following purposes:
To provide HOOPP with basic information about the employee including mailing address, phone number, union designation, the employee’s HOOPP membership status, and their current personal email address. As we continue to evolve our online services and enhance digital interactions with our members, having a valid personal email address on file is essential. This will enable HOOPP to communicate quickly and securely with members through a secure communication channel. A personal email address ensures that members receive timely updates and important information throughout their membership with HOOPP. A workplace email address should only be provided in absence of a personal email.
To provide HOOPP with annualized earnings associated with the year of enrolment. Annualized earnings reported should include all expected pensionable earnings for the year, including any pensionable bonus, where applicable. See section 4.2 Pensionable Earnings. This information will be used for the purposes of providing member pension estimates and for appropriately pricing any past service purchases before annual data has been provided through the MDC process.
Please refer to the Employer Learning Centre for guidance on entering annualized earnings associated with the year of enrolment for a member who is an incorporated physician.
It’s possible that your new employee may already be a HOOPP member because they:
Are a member of HOOPP at another employer. The member’s options in this scenario are discussed in sections 3.2 Full-time Employees and section 3.3 Part-time Employees and Concurrent Members, or
Are receiving a pension from HOOPP. Upon starting new employment with a HOOPP employer, the retired member must choose to either continue to receive their HOOPP pension and build no further benefits in the Plan, or to re-enrol in the Plan and continue to build their HOOPP pension until age 71. They should contact HOOPP for information to support this decision.
You may also direct members to the HOOPP Handbook and hoopp.com for more information on these situations.
Who to Enrol
Full-time employees required to join upon hire or when their employer joined HOOPP
Full-time employees hired before their employer joined HOOPP and who choose to enrol as a result of their employer joining HOOPP
Part-time, contract, temporary, casual and all other employees not classified as full-time who choose to enrol
New employees in receipt of a HOOPP retirement pension who want to suspend their pension payments and re-enrol in HOOPP
Group enrolments resulting from a divestment or amalgamation. HOOPP will provide you with a special process to be followed if a group of non-HOOPP employees is joining your organization from another organization with a registered pension plan due to a divestment – a sale, assignment, or disposition of business. Please reach out to your Regional Manager if such a situation occurs at your organization.
Incorporated physicians identified as participating in the Plan within their MPC’s participation agreement.
Who Not to Enrol
Full-time employees hired before their employer joined HOOPP who choose not to enrol in the plan
Part-time, contract, temporary, casual and all other employees not classified as full-time who choose not to enrol
New employees in receipt of a HOOPP pension who do not want to suspend their pension
Employees over age 71
Incorporated physicians not identified as participating in the Plan within their MPC’s participation agreement.
Individuals excluded from participating by the terms your HOOPP participation agreement.
For more information about employees who were hired before your organization joined HOOPP, see section 3.2 Full-time Employees.
Important
Employers should not engage in re-employment arrangements with HOOPP members for the primary purpose of enabling employees to access their HOOPP benefit. For more information refer to section 8 Termination.
Current as of December 22, 2025