3.7 Member Information

Member Communication and Education

HOOPP keeps members informed about their pension through:
• a comprehensive website at hoopp.com,
• HOOPP Connect (a secure member portal); and
• various publications (including The HOOPP Handbook).

HOOPP offers member education through a number of channels including pension webinars and seminars and provides members with an annual statement of benefits while you calculate and report a pension adjustment on their annual T4 slip. The HOOPP Handbook that you are required to provide new employees within 30 days of starting work contains information about these options.

We ask that you encourage new members to sign up for HOOPP Connect.

HOOPP provides employers with education materials and resources on hoopp.com to help support employees, including materials to support part-time or non-full-time employees. For more information, see Supporting part-time employees.

For more information about employer and HOOPP responsibilities, see 2. Administrative Overview.