Checking for Missing Members

Owned by Thomas Stachowicz (Deactivated)
Last updated: Nov 24, 2021
2 min read

For Plan Rules, please visit the Admin Manual: Link

Once you have entered your annual member data, you will need to ensure that no member records are missing. If you are missing any members, you will need to provide annual data for these members before you can submit your data collection to HOOPP.




To check for missing members, select View Missing Members.

Any missing members will be listed on the screen. These are members who HOOPP has listed as active at your Employer, however they were not included on your MDC file (examples may be members who were on leave).

Note that you will need to provide annual data for these members before submitting your MDC to HOOPP, even if the contributions and weeks of contributory service were zero.

To provide annual data for the missing members, return to Add Member Data at the top of the page.

Then select Add Manual Entry to enter annual data for the missing members.

Enter your member data and then select Save to continue.

Repeat the process until data for all your missing members has been provided.

Then select Validate to initiate business validations for these members.

"Rather watch?  Click here to view how to Idendify and Address Missing Members Video".